PARROTBOX PET SUPPLIES
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** PLEASE NOTE THAT DUE TO THE CURRENT COVID-19 PANDEMIC ALL PARCELS WILL BE MARKED AUTHORITY TO LEAVE.  PLEASE ENSURE YOU HAVE A SAFE PLACE FOR OUR COURIERS TO LEAVE YOUR ORDER. PARROTBOX TAKES NO RESPONSIBILITY FOR UNDELIVERABLE PARCELS **

During the checkout process you will be quoted for standard shipping.  All orders above the minimum order fee of $50 in a single transaction will be sent free of charge Australia wide. Parrotboxes will not incur a delivery fee.

Items ordered from the online store will be shipped within 2 business days.  Parrotbox subscriptions will be shipped on the 15th of the month (or the next business day should the 15th fall on a weekend or public holiday).

Please note we are unable to deliver to PO Boxes or Parcel Lockers.

International Delivery - Please email parrotboxsales@gmail.com for a quote on overseas deliveries.

Parrotbox uses a courier network for delivery of all orders and reserves the right to terminate orders which fall outside of this delivery area, or where the cost of shipping exceeds the net cost of goods ordered.

Please ensure suitable provisions are in place to handle your delivery when it arrives. Our freight costs do not cover instances whereby the driver cannot complete delivery due to unforeseen problems preventing delivery. A calling card will be left by the courier if the delivery address is unattended outlining collection or redelivery options.

Any undeliverable consignments not collected after 10 days will be returned to Parrotbox and your order cost refunded with a restocking fee of 10% of the total order value or $10, whichever is the greater.